How DeBN Email Works

Email Transmission

The BNC sends out emails in the evening on the same day a notice or order is filed with the court.

The notice or order is sent as a single PDF file attached to an email. It is recommended that you use the latest version of Adobe Acrobat Reader software to view these PDF documents. If you do not have this software, you can download it free of charge here, Adobe Acrobat Reader software (link is external). If you are using a mobile device, please visit your mobile app store for a free download of Adobe Acrobat Reader.

Remember, all notices you receive in a bankruptcy case are not processed through the BNC. A notice that is not processed through the BNC will still be delivered to you by U.S. Mail.

BNC Email Addresses

The BNC will send email to your DeBN account using the following email address:

Please add these email addresses to your contacts/safe-sender list to ensure delivery of the court notices and orders to your email inbox.

The email you receive will contain your DeBN account number. This number is NOT the same as your bankruptcy case number.

Note: These email accounts are used only for sending emails. The email inboxes connected with these addresses are not monitored. Please do not reply or send emails to these BNC email addresses. If you have questions about your DeBN account or the DeBN program, please contact the clerk's office.

Email Formatting

Each email you receive through your DeBN account will include:
1. A subject line containing the BNC email serial number and your DeBN account number. Each email notice is numbered to help you determine whether you have received all of your emails.
2. Text that describes the number of notices and total pages.
3. Text that shows your name and address, the case number, court form code, originating court and the title of the notice or order.
4. A PDF attachment of the notice or order that was filed in your case.

Name and Address Matching

Your DeBN account uses your name and address exactly as it appears in your bankruptcy case. As long as your name and address in your bankruptcy case exactly matches your DeBN account, all notices and orders that the court sends to you will be delivered via email. If your name and address on your DeBN account does NOT match the bankruptcy case, your DeBN account will be disabled and notices sent to you by U.S. Mail.

If you or your attorney files a notice of change of address with the court, the clerk's office will change the address on your bankruptcy case AND your DeBN account. You will receive an email indicating that your DeBN account has been updated.

Email Bounce-Back/Undeliverable Email

The first time the BNC receives an email that bounces back or is undeliverable, your DeBN account will automatically be disabled and the notice or order will be re sent to you via U.S. Mail. Any future court notices and orders will be delivered to you via U.S. Mail. If your account is disabled, you will then need to submit an updated request form to the court in order to reactivate your DeBN account.