Improvements to Online Chat!

Release Date: 
Mon, 06/14/2021

WAWB is updating its online live chat help feature. Effective Monday, June 14, the online chat window will load on the right as a vertical panel in your browser, meaning you won’t have to leave the WAWB website or your screen in CM/ECF to access assistance. Other new features make this online chat feature more user-friendly and more visible. Online chat is available weekdays from 8:30 am to 4:30 pm.

You can access the chat service on the Court website via the “Chat with Us” button on the lower right of each page, or on the home page in the upper left. Live chat is also located in CM/ECF when you are docketing.

If you have feedback or comments about the online chat feature, please let us know. The Clerk’s office staff looks forward to serving you via online chat!